Terms and Conditions of Sale – Orion Curtains & Blinds

For the mutual benefit of Orion Curtains & Blinds(“the Company”) and you (“the Customer”), please carefully read and acknowledge the following terms and conditions of sale. All goods and services provided by the Company are subject to these terms.

PRICE & PAYMENT

  1. The Customer’s instruction to commence work as outlined in the Company’s quote constitutes acceptance of these terms and conditions. This includes the terms specified in the provided quotation for goods, making, installation costs, and any agreed-upon extras or variations during installation.
  2. Payment Schedule:
    • Upon written acceptance of the quote, a 50% deposit of the total quoted price is required to confirm the order. Note that an order is considered confirmed only upon receipt of the deposit.
    • Full and final payment is due a minimum of 3 days before installation or at the time of goods collection.
    • Partial installation or supply requires a payment equal to the value of goods and/or services supplied, determined at the Company’s discretion.
    • Accounts unpaid by the due date will incur late payment interest on a daily basis at the rate of 3% per month as from the date due for payment until payment is received by the company.
    • Any expenses costs or disbursements incurred by the company in recovering any outstanding money including debt collation agency fees or solicitor’s costs shall be paid by the customer.
  3. Measurements supplied by the Customer must be accurate and recorded in millimetres. The Company takes utmost care but ultimately relies on Customer-provided measurements.
  4. The Customer may not withhold a percentage of the total price for retention or make deductions against the total price.

RISK, TITLE & DELIVERY

  1. If the Customer sells goods before ownership passes, proceeds must be held for the Company’s benefit.
  2. Goods are at the Customer’s risk upon delivery; the Customer must insure them from this point.
  3. Ownership remains with the Company until full payment is made.
  4. Stated delivery or installation times are estimates, and the Company is not responsible for delays.
  5. Once goods are ordered and fabric is cut, cancellations are not allowed, leading to forfeiture of the deposit.
  6. The Company stores goods for up to 21 days after advising the Customer of installation or collection. After 21 days, a weekly $50.00 plus GST storage fee applies.

SITE

  1. The Company reserves the right to determine site readiness for installation on the scheduled date.
  2. The Customer must ensure the removal of existing blinds, drapes, and tracks before installation. Additional charges apply for removal by the Company.
  3. The Company will remove certain furniture items before installation. Excessive removal, shifting, or cleaning may incur extra charges.

CONSUMER GUARANTEES ACT 1993

  1. The Company does not provide express guarantees beyond those confirmed in writing. Mildew, fading, and misuse are not covered. Unless clause 15 applies, the Consumer Guarantees Act 1993 rights remain.
  2. For business or trade purposes, the Customer agrees to contract out of the CGA.
  3. Refunds over $100.00 including GST will be processed via direct credit after the return of goods to the Company.

PROGRESSIVE INSTALLATION

  1. The ideal installation is one visit or a series of visits. Additional charges may apply for delays or storage requested by the Customer.
  2. If an Event of Default occurs, the Company has the right to terminate the contract, demand immediate payment, charge interest, enforce security interests, and recover associated costs.
  3. After an Event of Default, the Company may take possession of and sell goods to recover amounts owed.

PERSONAL PROPERTY SECURITIES ACT 1999

  1. These terms create a security interest in supplied goods.
  2. The Customer agrees to enable the Company to register a financing statement and exercise its powers under the PPSA.
  3. Certain sections of the PPSA do not apply, and the Customer waives the right to receive a verification statement.

PRIVACY ACT 2020

  1. The Customer authorizes the Company to collect and use information for credit assessments, debt collection, and in accordance with the Company’s privacy policy.

GENERAL

  1. Failure to exercise a right or remedy does not prejudice the Company’s rights.
  2. The Company may assign debts owed by the Customer to another person.
  3. Unless specified otherwise, all amounts in the quotation are in NZ dollars, exclusive of applicable taxes, and valid for 21 days from the date of quotation.

Please contact us for any clarifications or concerns regarding these terms and conditions.